State Farm® Insurance Agent Kathy Kilo Peterson

"I had such a great experience working with Kathy and her team with our band booster association I decided to move my personal insurance to them as well. They are knowledgeable, responsive to questions and thorough anytime we have a question. I highly recommend."

"Well, We are so glad we chose to go with the Kilo agency! I have to commend Jessica, Courtney, Trish and Jordan the KKP agencies staff for expert handling of my account. They go above and beyond their call of duty straightening out a couple issue unrelated to anything KKPs employees did but they stayed on top of it and got it handled for us. Then I had a tree blow down in the last tornado storm and put holes in my roof among other things. They immediately called and got a contractor and roofer to put a temporary tarp over the holes along with a tree company to remove it and get rid of it the next day. I have the utmost confidence that they will handle any issue that arrives. And I wish to thank Vinnie the Pup who is a great customer satisfaction rep and promptly greets customers as they come in."

"Jessica is wonderful , very understanding . She help me a lot with my account and information about my insurance makes sure I’m on time and keeping up with my bills. Thanks so much"

"Kathy’s office is great, right down the line. Friendly and helpful to a fault and always with a person to get my questions answered and needs met. Strongly recommended."

"I was trying to login in to my State Farm acct so I could set up the Drive Safe in my new car. When I could t sign in I finally called Kathy’s office for help. Scott Matthew spent a very long time on the phone trying to work out my problem. He was extremely patient and kind as we attempted to solve my problem. When this didn’t work he offered to meet me to figure out how to fix my problem. With my phone in front of him he was able to quickly resolve my problem and even set up the Drive Safe on my husbands phone. Scott was very knowledgeable ,always polite and pleasant to work with."

"We have been State Farm customers for over 20 years, I don't why we stayed, this is our experience. We had several roofing contractors tell us our roof needed to be replaced due to hail and wind damage. Our first claim, roughly 4 or 5 years ago, they refused to pay anything, saying we would need to know the exact date each damage on the roof happened. So we let it go, so we started a new claim about 8 months ago after several storms and a roofing company said they would work with State Farm. State Farm sent out their contacting company to do the inspection, contractor told them yes we needed a new roof, State Farm didn't like it so they sent the same contractor out to inspect again and of course that contractor told them the same thing, that we needed a new roof, State Farm didn't like that answer so they sent their own inspector out who came to the conclusion that we only needed a partial fix and would only pay $3600 of the $11000 cost of the roof. So we had the roof replaced paid out of pocket the deductible and the rest that State Farm wouldn't cover. So about 4 months after getting the check from State Farm for $3600 and paying off the roofer, My wife received an email from State Farm telling us they were dropping us because of the claim of $3600 they paid. In my opinion State Farm is only ranked high as an insurance company because of the money they take in and not what they pay out or their service. They claim to be there like a good neighbor, i dont want a neighbor like State Farm because they are terrible. I would not recommend State Farm to anyone."

"Everyone here has always been the most helpful in any situation! Highly recommend."

"Kathy kilo Petersons office saved me so much money on my homeowners and were very knowledgeable! Love that they actually answer the phones and are always there to help"

"Molly and the rest of Kathy’s team are all so very helpful in answering any and all questions I may have. They have been very quick and professional in resolving any and all inquiries I have had."

"Molly was So helpful with all the questions I had regarding my car insurance. She was also able to help me with questions regarding my home insurance! She saved me money which is a triple plus!!! Highly recommend and totally recommend Molly!!!!"

"I had to call to make an update to my policy I was able to talk to someone right away and they got the change made quickly in one phone call. Stellar service!"

"Kathy and team are just phenomenal. Their customer service is beyond this earth. Paying for insurance of course stinks, but not having the best service when you need it, stinks a lot more. Give them a call NOW."

"Jordan was fantastic. He made it very easy for me to understand and gave me all the options I needed and listened to my lifestyle to make it fit for me. He needs a raise."

"Molly is great! She’s always a big help every time I need her and answer any questions and solve any problems that I have immediately!"

"I’ve been with State Farm for many years now. Everyone at this office has always been helpful, friendly, and professional. Recently, I had inquired about a life insurance policy and Molly went above and beyond to help assist me with this matter. I highly recommend Kathy kilo Peterson and her team for all your insurance needs."

"Absolutely amazing! We have received a lot of info, and never felt unheard or in the dark about our claim. Constant contact which my husband and I loved. The whole office is overall very sweet, and extremely helpful."

"Kathy and her team are so attentive and go above and beyond for all of your needs. They have so many insurance options. If you are in need of insurance, call Kathy Kilo Peterson with State Farm!! You will be happy you did."

"Kathy’s agencies, hands-down, one of the best around. There’s no one more down-to-earth and helpful than the team that she’s got! Ashley Medler and the rest of the crew are always there for you and definitely get things done. Exceptional group!!! Thanks!"

"Beverly Myers at the Kathy Kilo Peterson State Farm Branch in O’Fallon Missouri is outstanding. She has been extremely responsive and knowledgable over the course of several interactions. As a direct result of her professionalism, and the quality/value delivered by the State Farm products she sold us, we have become loyal customers and encouraged family members to also make the switch. Having a local agent we can talk to and ask questions means a lot to us after having experienced the impersonal frustrations and call centers used by State Farm’s competitors. So refreshing! Keep up the great work."

"Kathy, was extremely helpful in the purchase of a general liability policy for my nonprofit. She is very kind and I look forward to working with her again in the future."

"Molly was very professional and kind . She help alot. I would not have anyone but Molly."

"I've been insured by Kathy for a few years, thankfully never having to use my insurance. Unfortunately that changed last month when my truck was totaled, while on vacation in another state! I filed my claim through the app, very easy! I got a call from Ashley the next morning and she walked me through everything. I was dreading the process and distance between me and where my truck was, but she helped the entire time. The whole team was great, very responsive, and answered my litany of questions. Even with the holidays in the mix, they were able to get me taken care of very fast. 11/10 recommend them!"

"Great people that help you with anything. If you want great insurance go through them."

"We went through Molly at this office and she was incredible to work with! Highly recommend!"

"Molly did a wonderful job of explaining to me the process to get additional insurance. She was fast with getting the quotes and processing the request. Highly recommend using State Farm!"